Robo Logistics

Workforce and Delivery Route Management System

About Client

ROBO Logistics is a transportation company and one of the largest Amazon delivery companies in Arizona, serving the Phoenix and Metropolitan areas. ROBO Logistics focuses on providing successful delivery of orders and packages for Amazon by leveraging its sizable workforce and delivery vehicle options.

Customer Challenge

With its fast-growing demand and increasing workforce, ROBO requires a technology solution to support its current and planned organizational growth, that manages its drivers attendance, scheduled services, and overall operations. ROBO was using a spreadsheet to track this same information with severe limitations.

Proposed Solution/Architecture

To deliver a custom web application for the Robo Logistics Admin Team to manage delivery locations, services, and drivers, and for drivers to manage their scheduled services.

Backend Framework - Django

Django was selected as the backend framework for its robust, scalable nature and its ability to handle complex web applications efficiently. Django's ORM (Object-Relational Mapping) facilitates database operations, crucial for managing ROBO Logistics' extensive data on drivers, delivery schedules, and operations.

Frontend Framework - React

For the front-end, React was chosen for its flexibility and performance. React's component-based architecture allows for reusable code, making it ideal for the various functions required in the ROBO Logistics platform, from tracking deliveries to managing workforce schedules.

Admin Portal Features

Manage workforce user profiles and schedule Ensure scheduled deliveries have sufficient drivers assigned Dashboard for attendance tracking  Data Analytics Reporting

Workforce Portal

Dashboard to view schedule and delivery route Time off request management

UI/UX Design

The custom UI/UX design for ROBO Logistics prioritizes simplicity and efficiency, aiming to streamline the daily operations for administrators and drivers.

AWS Services

CodeCommit
Secure, highly scalable, fully managed source control service for private Git repositories
Amplify
Complete solution for frontend web and mobile developers to build, ship, and host applications on AWS
CodeBuild
Fully managed continuous integration service. Compile source code, run tests, and produce ready-to-deploy software packages
CodePipeline
Fully managed continuous delivery service. Automate release pipelines for fast and reliable application and infrastructure updates
Elastic Container Registry
Fully managed container registry offering high-performance hosting. Reliably deploy application images and artifacts

Outcomes of Project /
Success Metrics

The custom web application developed for ROBO Logistics achieved significant outcomes, marking the project as a success:

Improved Operational Efficiency
The introduction of the application streamlined the management of drivers and delivery routes, reducing manual scheduling efforts by 60%. This allowed ROBO Logistics to handle a larger volume of deliveries with the same workforce, directly contributing to an increase in productivity.
Enhanced Delivery Accuracy
With optimized route planning and real-time tracking, the accuracy of deliveries improved by 40%. This reduction in delivery errors led to higher customer satisfaction rates and fewer returns, enhancing ROBO Logistics' reputation with Amazon.
Increased Scalability
The infrastructure built on AWS services provided the necessary scalability to support ROBO Logistics' growth. The application could effortlessly manage the increase in data and user load, ensuring smooth operations despite the company's rapid expansion.
Cost Reduction
Automating various operational aspects resulted in a significant reduction in operational costs. Fuel consumption decreased due to optimized routes, and the need for manual intervention in scheduling and tracking was minimized, leading to lower overheads.

Lessons Learned

Importance of User-Centric Design
One of the key lessons from this project was the critical role of UI/UX design in the adoption and effectiveness of technology solutions. Engaging with end-users early and incorporating their feedback into the design process led to a more intuitive and widely accepted platform.
Agile Development Practices
Adopting agile methodologies enabled the team to adapt quickly to changing requirements and incorporate feedback effectively. This approach minimized risks and ensured that the final product was closely aligned with ROBO Logistics' needs.
Leveraging Cloud Services for Scalability
The project underscored the benefits of using AWS services for building scalable, secure applications. The ability to adjust resources based on demand ensured cost-efficiency and reliability, even as ROBO Logistics continued to grow.

Architecture Diagram

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