Companies lose, on average, 20-30% of their revenue due to inefficient and siloed processes. Other negative effects include decreased productivity, morale, and passion for work. Eighty percent of leaders from HR, procurement, sales, and other departments blame the disconnect on “internal systems and applications that don’t talk to each other.
“Enterprise Resource Planning” is a label business has applied to integrated systems, and it’s come to be perceived as something only the largest enterprises in the world can/should pursue.
In reality, ERP is about integrating your systems. That’s it. And when you look at it that way, an integration between two systems really is not that difficult. There will be complexities, so it’s important that you take an approach unique for your business. A large percentage of ERP projects fail because they take a templated approach. Your chances of success increase even more when your focus on building a custom ERP and taking it one integration at a time.
Hours or weeks of inefficient work and lost revenue can often be solved with a handful of custom integrations.
Here are a couple of areas where custom ERP can help:
An industry that is sorely aware of the duplicate data entry problem? Healthcare.
It is estimated that 38% of healthcare costs go to administrative overhead and that providers are still manually filling out an average of 20,000 forms each year. Duplicate data entry is the kiss of death here, where a single error could result in lawsuits, lost patients, or improper care. Accordingly, healthcare is an industry that’s typically more invested in ERP-type systems that eliminate data silos.
Consider that the cost of duplicating your data across systems doesn’t just create unnecessary labor costs—it can create them multiple times, as more resources are called on to fix the errors created by manual entry.
ERP systems create a single source of truth that syncs across systems and solves the problem.
Going beyond the location of information and its accuracy, ERP systems are a start to powerful reporting and visualization of the data that drives your business. Recall the statistic above: on average, 80% of time is spent gathering data and 20% on data analysis. ERP and tight integrations allow you to flip the script.
Once you have a solid system of record provided through your custom ERP, you can start to develop other applications using the data. Here are two examples:
As we mentioned earlier, ERP is really about integrations. When we have our first discovery call with your team, we’ll identify the most critical pain points—the systems that most desperately need integration. Then, we can make decisions based on your complexity and size. For large, complex organizations, we may create a dedicated database that all of your data can flow into and out of. If you are a small, less complex organization, we might focus on making your CRM the main system of record and optimizing the flow of data between your CRM and other systems.
It’s all based on needs, processes, and your businesses requirements.
Fill out the form below and schedule a 30-minute call with our integrations team to talk through your businesses data situation!