Veeps by
Live Nation Entertainment

Streaming Live Concerts using AWS Elemental Services

Media and Entertainment

Veeps provides a platform for artists to perform live concerts online and reach fans who are unable to attend their events in person. The platform offers a variety of features, including ticket sales, live streaming, merchandise sales, and interactive experiences.
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In this case study, we will explore how Veeps, an online ticketing and live-streaming platform for concerts and events, leverages AWS Elemental services to stream live concerts with high quality and reliability. The services used in this case study include CloudFront, MediaLive, MediaConnect, MediaConvert, and MediaPackage.

Customer Challenge

With a growing number of artists turning to online concerts during the pandemic, Veeps saw an opportunity to enhance its live streaming capabilities to provide the best possible viewing experience for fans.

Proposed Solution and Architecture

To deliver high-quality live concerts to fans, Veeps used the following AWS Elemental services:

AWS CloudFront

CloudFront is a global content delivery network (CDN) that accelerates online video streaming. It securely caches and delivers video content from AWS Elemental to end users, reducing latency and ensuring a smooth viewing experience. It scales dynamically and integrates seamlessly with other AWS services for optimized video delivery.

MediaConnect

This service is used to transmit live streams from the venue to the cloud for further processing. This allows for the buffering of live feeds and enables support for protocols such as SRT. Also, its use allows for N+1 transcoders for greater redundancy. This ultimately provides a secure, reliable, and low-latency connection between the concert venue and the cloud, ensuring that viewers receive a high-quality and uninterrupted stream.

MediaConvert

This service is used to transcode the live streams received from MediaLive. It transcodes the streams into multiple output formats, which can be delivered to different devices and platforms. In addition, harvest jobs are enabled to ingest into Veep’s Video on Demand (VOD) service.

MediaPackage

This service is used to package and deliver live streams to viewers. It provides a single endpoint for streaming the concert, which can be easily integrated into Veeps' platform.

With these services, Veeps is able to deliver high-quality live concerts to fans, with low latency and high reliability. The use of CloudFront, MediaLive and MediaConnect ensures that the live streams are transmitted securely and reliably, while MediaConvert and MediaPackage provide the flexibility and scalability needed to deliver the streams to viewers on different devices and platforms.

Lessons Learned

The use of AWS Elemental services for live concert streaming has proven to be a successful solution for Veeps and their clients. The services provide a scalable, low latency, and high-quality solution, making it possible to deliver live concerts to viewers worldwide. The solution has helped to maintain the revenue generated by live concerts and has provided a much-needed lifeline for the music industry during the pandemic.

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